Ans: You should have your solar panels cleaned professionally every 3-6 months because there is exceptionally high amounts of construction dust, traffic emissions, and seasonal dust storms. It's best for properties near industrial areas, corporate parks on Sohna Road, and high-traffic corridors to be cleaned on a quarterly or monthly basis to avoid significant drops in power production.

Ans: You should never use the tap water or borewell groundwater to clean your solar panels in Gurgaon. The local water has extremely high mineral content (it's hard water), which will leave a white "scaling" layer of calcium and magnesium after evaporation under the sun. At AKS Facilities, we bypass this issue entirely by employing dynamic purification processes on-site.

Ans: Yes, we offer comprehensive Annual Maintenance Contracts (AMC) tailored for residential, commercial, and industrial clients. Our AMC options include quarterly (4 visits/year at 20% off) or monthly (12 visits/year at 40% off) cleaning schedules, ensuring your solar system stays continuously optimized throughout the year without you having to book manual appointments every time.

Ans: Absolutely not. When done by AKS Facilities, your panels are completely safe. We use specialized, ultra-soft nylon solar brushes and avoid all harsh chemical detergents or abrasive tools. Our process is specifically engineered to safely lift dirt while fully protecting the sensitive anti-reflective coatings on your panels.

Ans: If the sky is clear but your inverter is registering a major drop in kilowatt-hour (kWh) generation, your system is likely suffering from heavy "soiling loss." In Gurgaon, an accumulation of fine airborne dust, greasy carbon soot from diesel generators, and baked-on bird droppings forms an opaque film over the cells. Even if the sun is shining brightly, the light cannot physically reach the internal silicon wafers. A professional wash typically restores power output by 25% to 30% instantly.

Ans: Relying on rainwater is a major mistake in the Delhi NCR region. Initial monsoon rains are highly acidic and pick up atmospheric pollutants, dust, and smog on the way down. When this dirty water pools on your tilted panels and dries, it leaves behind a baked-on mud crust and hard water ring stains that are far more difficult to clean than ordinary loose dust. Manual agitation with purified water is always required to clear this residue.

Ans: We strongly advise against this for two critical reasons:

• Safety Risks: Solar arrays are frequently installed on high roofs, slippery terraces, or steep commercial structures. Untrained workers lack industrial safety harnesses, lifeline riggings, and proper non-slip footwear, creating massive liability risks.
• System Damage: Rough household wipers, hard plastic brushes, laundry detergents, or cold groundwater cracked onto scorching hot solar glass can cause thermal shock, shatter the panels, strip away anti-reflective coatings, or cause micro-cracks that instantly void your manufacturer's warranty.

Ans: The ₹499 fee covers our team’s physical transit, comprehensive site safety assessment, roof-access evaluation, and a diagnostic check of the panel surface grime conditions. If you choose to proceed with any of our one-time or AMC cleaning packages during that visit, this diagnostic inspection fee is completely absorbed into your final service package.