A: We do not deep-scrub with abrasive, water based methods on leatherette to avoid peeling the coating. Instead, we perform a professional degreasing and wipe down of the surface material to remove body oil stains from the leatherette. Then, we apply a high-quality synthetic polish to restore its suppleness and natural shine.

A: Typically, mattresses and carpets are completely dry 3 to 5 hours after we have shampooed them by using extraction machines that remove approximately 90% of the water, when you leave a ceiling fan running or have proper air circulation in the room.

A: Yes! Shampooing only hides the odour for a short time. We have a special type of enzyme cleaner that works on the uric acid crystals and breaks them down completely so that the source of the odour is totally removed.

A: Yes. The AKS Facilities field crew comes with everything they need to perform their cleaning work, including heavy duty commercial extension cords, vacuums, injection/extraction machines, and specialty chemicals. All you need to provide is a normal water source and a typical electrical outlet.

A: Absolutely! If there are water rings and dark borders apparent, this has most likely occurred through improper spot cleaning - applying too much water to an area of the sofa and not extracting the excess water correctly. Subsequently, the dirty water is left to dry on the fabric edge causing those unsightly marks. Our machine is capable of flushing the entire panel evenly and extracting the older trapped residue, subsequently removing those unsightly water marks in their entirety 99.5% of the time.

A: Our team uses commercial stain lifters based on the individual type of stain (oil, ink, tea, etc.). There are some occasions, however, where a stain has been on the sofa for months and has chemically bonded with or bleached out the fabric fiber. If a stain can not be removed without damaging or tearing the fabric, our technician will inform you upfront rather than ruin your furniture.

A: Not at all! We will not use hard mechanized brushes on any delicate materials such as velvet, suede or silk blends. For luxury fabrics, we use ultra-soft microfibre cleaning cloths or manual foaming blocks along with low pressure extraction settings to clean deep into the pile without compromising the texture of the fabric.

A: Yes. We only use eco-friendly, non-toxic, and pH balanced (Diversey Taski) cleaning solutions that produce a very light, clean scent that will vanish in 1-2 hours. There will be no harmful chemical fumes or bleach chemicals left behind and are safe for you, your family, and your pets.

A: Our service is complete. The technician will move the sofa away from the wall to thoroughly clean the backboard, bottom cushion paneling, and wooden/metal legs. We will vacuum out any buildup of dust and cobwebs that is hidden under your sofa, then we will put it back into the same location it originally was left.

A: Yes, we realize commercial offices cannot afford downtime during business hours. AKS Facilities offers different scheduling options such as: late-night, early morning, and Sunday appointments for commercial corporate offices, banks and showrooms located in Cyber City, Golf Course Road, and Sector.

A: It is important to know that polishing cannot repair or reverse material that has already cracked, flaked, or peeled away. However, our specialized leatherette cleaning and conditioning will deep-clean the remaining intact areas and hydrate the material, which stops the cracking process from spreading further.

A: This only happens if the room lacked proper ventilation or airflow during the drying process. If your upholstery feels damp the next morning, simply turn on your ceiling fan or air conditioner (on dry mode) and open the windows for an hour. If a damp odor persists, contact us immediately at +91 8800552456 and we will send a technician back to resolve it free of charge.