Welcome to https://aksfacilities.in, the official website of AKS Facilities. By accessing this site, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. General Terms

  • These terms govern your use of our website and any services, products, or content provided by AKS Facilities.

  • “You”, “User”, or “Customer” refers to anyone who visits or interacts with our site.

  • “We”, “Us”, “Our”, or “Company” refers to AKS Facilities.

  • By accessing this site, you agree to use it only for lawful purposes.

2. Services

AKS Facilities offers residential and commercial services including but not limited to cleaning, pest control, and facility management. Service availability may vary based on location and booking schedules.

3. Booking & Payments

  • Bookings can be made online or via phone. All bookings are subject to availability.

  • Payments must be made in advance through our payment gateway or approved methods.

  • If a payment fails or is reversed, services will not be rendered until dues are cleared.

  • You are responsible for providing accurate information during the booking process.

4. Refund & Cancellation Policy

Please refer to our Refund Policy for full details.

  • Refunds are processed only if cancellation or return requests meet our eligibility terms.

  • Discounted services or items are non-refundable.

  • Refunds will be issued to the original payment method within 7–14 business days upon successful approval and inspection.

5. Service Conditions

  • You agree to provide access to the premises for performing the booked service.

  • We reserve the right to cancel or reschedule services in case of unforeseen circumstances.

  • AKS Facilities is not liable for delays or non-performance due to force majeure events (natural disasters, lockdowns, etc.).

6. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes.

  • Upload or transmit harmful or malicious software.

  • Interfere with the website’s operation or access.

  • Post defamatory, offensive, or unlawful content.

Violation of these terms may result in service suspension, account termination, or legal action.

7. Intellectual Property

  • All content, including logos, images, text, graphics, and software on this site is the intellectual property of AKS Facilities or its licensors.

  • Unauthorized use, reproduction, or distribution of content is prohibited.

8. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined.

9. Comments and Feedback

  • Users may post reviews or feedback, provided it is not offensive, misleading, or in violation of third-party rights.

  • AKS Facilities reserves the right to remove or modify any comment at its discretion.

10. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content, policies, or services of these external sites.

11. Limitation of Liability

To the fullest extent permitted by law, AKS Facilities is not liable for any indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the website or services.

  • Errors, mistakes, or inaccuracies on the website.

  • Unauthorized access or alteration of user data.

12. Termination

We reserve the right to suspend or terminate access to our services without notice for any reason, including breach of these terms.

13. Governing Law

These terms and any disputes arising out of them shall be governed by the laws of India, with exclusive jurisdiction in courts located in Gurugram, Haryana.

14. Changes to Terms

AKS Facilities may update or revise these Terms and Conditions at any time without prior notice. Changes become effective once posted on this page. Users are encouraged to review this page periodically.

15. Contact Us

If you have any questions or concerns regarding these terms, please contact us:

📧 Email: support@aksfacilities.in
📞 Phone: +91-8800552456

Note: This policy is updated periodically to meet compliance standards with payment gateways, regulatory authorities, and internal operational improvements. Continued use of our services constitutes acceptance of the updated terms.

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